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Master Product Concept Testing to Build What Users Really Want

Product concept testing is a vital step in product development, helping you gauge customer interest and refine your ideas. It provides insights that can make or break your product's success in the market.

By
Aradhana Oberoi
December 9, 2024

Every brilliant product development starts with an idea. But how do you know whether it's destined to thrive or flop? That's where product concept testing steps in, turning guesswork into confidence. It is the secret sauce that will help innovators predict success, dodge potential pitfalls, and create solutions that people actually want.

In this guide, we’ll uncover the art and science of testing product concepts, share actionable strategies, and dive into real-world examples. Whether you’re shaping a groundbreaking feature or testing a completely new idea, this is your roadmap to smarter, user-driven product development.

What is product concept testing?

Product concept testing is a simple yet powerful UX research tool for testing new products before investing heavily in those products. It's a reality check for your concepts to help you figure out whether your idea excites your target audience or misses the mark. By sharing the concept with potential users, companies gather feedback in order to predict market success and fine-tune the idea.

A lot of companies use UX surveys, prototypes, or in-depth interviews to test concepts for new product development. Based on review from the user feedback, they are able to determine what ideas actually work and refine their offerings to improve upon their success upon release.

What is an example of product concept testing?

A major example of product concept testing is the "Diet Coke with Lemon" by Coca-Cola in 1985. The idea was consumer-driven. Before releasing this product, Coca-Cola did product concept testing by presenting the product idea to consumer groups. The responses clearly indicated interest, so they took the product into further development and released it. It became one perfect case of how listening to your audience early can set you on the road to success.

Related read: A Complete Guide to Product Research in 2025

How to do concept testing for new product development?

Concept testing validates ideas and aligns them with user needs before investing in product development. Here’s a breakdown of the process to guide your product concept development:

1. Define your objectives

Clearly define what you want to get out of the test. Are you testing the appeal of the concept, the usability, or the market potential? The clarity of your objectives will ensure that your test focuses on the right insights.

2. Identify your target audience

Identify that group of people who can best represent your customers. Their responses will give you the most realistic picture of how the market may receive your concept.

3. Choose the concept presentation format

Determine how to best present your idea: through descriptive text, mock-ups, videos, or interactive prototypes. The format should be right for your audience and resonate with the clarity of the concept.

4. Design a survey or feedback mechanism

Create a set of concept testing questions relevant to your objectives. Include quantitative questions to attain measurable data and open-ended questions to capture user sentiment and suggestions.

Learn How to Use UX Survey Tools for User Research in our detailed guide. 

5. Conduct testing across channels

Multi-channel feedback collection may be done via email surveys, social media polls, or a dedicated platform. Consider qualitative methods for more comprehensive insights, including interviews or focus groups.

6. Analyze feedback and refine

Go through the responses and outline any trends and actionable insights. Identify what works well and the repeated concerns. Take that data to adjust and refine your product concept further before going into implementation.

Different types of product concept testing

There are several ways to test a product concept. Choosing the right method depends on your goals, timeline, and resources. Here are some common types:

1. Monadic testing

In monadic testing, participants see only one product concept at a time and provide feedback. This method, where participants do not have comparisons to distract them, serves to evaluate a single concept for its basic appeal and potential success.

2. Comparative testing

Unlike monadic testing, comparative testing presents several product concepts to participants, thereby allowing them to compare and contrast. This is useful when you want to learn which features or variations are most appealing to the audience.

3. A/B testing

A/B testing involves testing two versions of the product concept with different groups of users. This is helpful, especially in cases when the purpose is to finalize a particular price or feature and see which version the targeted customers like more.

4. Conjoint analysis

This method decomposes the features and attributes of products to understand how consumers grant value to them in combination. It is a data-driven approach that helps businesses prioritize product features based on actual user preferences, lending deep insights into what drives purchase decisions.

5. Focus groups

With focus groups, a small, target group of users is gathered to discuss and respond to an idea of the product. This technique provides rich deep feedback with the opportunity for probing, and therefore it is excellent for investigations of user emotions and reactions.

Conclusion

Product concept testing is your go-to strategy for refining new ideas and ensuring your products hit the market with a bang. By gathering early feedback, you can tweak your concepts, avoid common pitfalls, and create products that genuinely resonate with your audience.

Looppanel takes your product concept testing to the next level by making the analysis process simple and effective. With its AI-driven platform, you can quickly sift through large volumes of feedback, pinpoint key insights, and identify patterns that inform the next steps. Ready to turn data into decisions? Let Looppanel help you refine your ideas and get your product market-ready! Book a demo today to learn more. 

Frequently asked questions (FAQs)

1. What is testing the concept of a new product?

Testing the concept of a new product involves evaluating customer reactions to a product idea or prototype before further development, to gauge market viability.

2. What is concept testing and examples?

Concept testing is the process of presenting a product idea to consumers for feedback. An example could be testing a new snack flavour by asking consumers how likely they would be to purchase it.

3. What is the product concept example?

A product concept example could be a "self-cleaning water bottle" that appeals to people looking for convenience and cleanliness in their daily use products.

4. How to test a product concept?

To test a product concept, present the idea to your target audience, collect their feedback through surveys, focus groups, or prototype testing, and refine based on insights.

5. What is product-based testing?

Product-based testing involves testing the functionality, usability, and appeal of the actual product or its prototype to gather user feedback and validate its market readiness.

6. What is product concept evaluation?

Product concept evaluation is the process of assessing a product idea based on customer feedback to determine if it is worth pursuing or needs adjustment before development.

7. During concept testing, who is the product concept tested on?

The product concept is tested on a targeted group of potential customers who fit the profile of the intended audience for the product.

8. How do companies conduct product concept testing?

Companies conduct product concept testing by gathering feedback from potential customers through methods like surveys, focus groups, or prototypes, to understand consumer preferences and demand.

9. In the product development process, what takes place between concept testing and market testing?

After concept testing, the product is refined based on feedback, and a prototype is created. This is followed by a market test, which evaluates the product’s performance in a real-world setting with a larger audience.

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